Privacy Policy

• Name and biographical details about the deceased individual
• Relationship information
• Preferences for tone, style, and format
• Custom messages and personal stories
• Contact information (if you reach out for support)

• IP address and browser type
• Device information and operating system
• Usage patterns and page interactions
• Referring website

We use the information you provide to:

• Generate personalized obituaries and memorial content
• Improve our AI algorithms and service quality
• Provide customer support when requested
• Analyze usage patterns to enhance user experience
• Ensure security and prevent fraud

Session-Only Storage: Generated content is stored temporarily during your session for immediate access and download. Once your session ends or you leave the website, this content is permanently deleted.

No Account Data: Since we do not require account creation, we do not store user profiles or historical data.

Secure Processing: All data is processed using industry-standard encryption and security protocols.

We Do Not Sell Your Data: We never sell, rent, or share your personal information with third parties for marketing purposes.

Service Providers: We may work with trusted third-party service providers who assist us in operating our service. These providers have limited access to your data solely to perform their functions.

Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety.

We may use cookies and similar technologies to:

• Remember your preferences
• Understand how you use our service
• Improve performance and functionality

You can control cookies through your browser settings, though disabling cookies may affect service functionality.

You have the right to:

• Access: Request a copy of your personal data
• Deletion: Request deletion of your personal data
• Opt-Out: Disable cookies through browser settings
• No Account: Simply close the browser to end data collection

To exercise these rights, contact us at privacy@condolenceai.com

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date above.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: